Managed IT Support.
Proactive. Practical. Local.
Guerrero Consulting helps small businesses across South Jersey stay secure, supported, and productive with proactive monitoring, Microsoft 365 administration, cybersecurity, and responsive local support scoped to the environment.
Managed IT Coverage Built for Small Business
Our managed plans combine user support, security, Microsoft 365 administration, and ongoing maintenance so your business is not stuck juggling multiple vendors.
Continuous Monitoring & Alerting
Managed systems can be monitored continuously for health, security, and availability. Alerts are reviewed and escalated according to the support process defined in your agreement.
Endpoint Security & Patching
Endpoint protection, malware defense, and managed patching can be configured for Windows, macOS, and supported third-party software to reduce avoidable security risk.
Microsoft 365 Management
Full administration of email, Teams, OneDrive, and SharePoint. We set up security, manage licenses, and keep everything running smoothly.
Help Desk Support
Remote support and scheduled on-site assistance can be included based on your needs, with response expectations documented in the support proposal.
Backup & Disaster Recovery
Backup and recovery services can be scoped around your critical systems, recovery priorities, retention needs, and acceptable downtime.
Network Management
Firewall configuration, managed switches, Wi-Fi coverage optimization, and VLAN segmentation for teams that need security and organization built in.
Coverage Scoped to Your Environment
We review your users, devices, infrastructure, locations, business hours, security needs, and support expectations before recommending a managed IT scope and price.
Managed Services Built Around Real Support Needs
Your written proposal will describe the recommended services, support process, responsibilities, exclusions, implementation work, and billing structure.
- Helpdesk, Microsoft 365 administration, endpoint security, patching, onboarding, and routine user support considered separately
- Servers, firewalls, switches, wireless gear, shared PCs, printers, POS hardware, and line-of-business systems included only when scoped
- Response expectations shaped around business hours, criticality, locations, and operational complexity
- Monitoring, maintenance, documentation, reporting, and guidance aligned to the environment you run
- Recurring services and one-time project work clearly identified in the proposal
Pricing is provided after the assessment and depends on the services and support expectations included. Contact us for a tailored proposal.
Why Managed IT Makes More Sense
Break-fix waits until something breaks. Managed IT is built to reduce downtime, support users, and prevent small issues from turning into expensive problems.
| Aspect | Managed IT | Break-Fix (Pay-Per-Incident) |
|---|---|---|
| Cost Predictability | Defined scope and billing terms | Variable incident billing |
| Problem Prevention | Proactive monitoring helps identify issues | Only fixes existing problems |
| Response Speed | Prioritized under a support agreement | Scheduled based on availability |
| Security | Continuous monitoring and documented escalation | Proactive protection is not included |
| Downtime Risk | Reduced through maintenance and planning | Issues addressed after a failure |
| Total Cost of Ownership | Planned and easier to forecast | Varies with incidents and outages |
Questions About Managed IT?
What's actually included in your managed plans?
Do you require long-term contracts?
How fast do you respond when something breaks?
Do you support Macs and non-Windows devices?
What if we need to add or remove users?
Get Your Free IT Assessment
No obligation. No sales pitch. We'll review your current setup, identify gaps, and give you an honest picture of where your IT stands - and what you should prioritize.